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Customer reviews
4.8117 out of 5 stars
Review data
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5 star reviews
- 89%
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4 star reviews
- 7%
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3 star reviews
- 2%
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2 star reviews
- 1%
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1 star reviews
- 2%
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Recent reviews
Customer
11 Dec 2025
5 out of 5 stars
Quick and easy
Cameron Simpson
11 Dec 2025
5 out of 5 stars
I couldn't fault them even if I tried. Absolutely stunning customer service, within an hour of my first email the entire situation and refund were sorted. I see so many people who have had negative experiences in these reviews but the returns policy was clear and easy to follow. They were quick, polite and easy to talk to. One of the best customer service experiences I've had to date. Will be using J&S Accessories in the future for any other items I need.
Customer
11 Dec 2025
5 out of 5 stars
Ordered helmet online. Arrived in good time and I was really impressed with the quality of the helmet. Unfortunately the medium size was extremely tight so I enquired online if possible to exchange at my local branch. They said not a problem. I called at my Aberdeen branch, tried a larger size on but they didn’t have the colour I wanted. They took mine back and ordered a new helmet for me on the Saturday and it arrived on Wednesday at my address. First class service
Charlotte
11 Dec 2025
5 out of 5 stars
I ordered these online however I came into the Uckfield store first to get some recommendations and ensure I got the right size, the guy who helped me was an absolute star and very patient with me and all my questions, he took the time to help me and show me different items and even went out of his way with another colleague to give me advice on my bike and try to find solutions for my other problems, can't recommend them enough!
Customer
11 Dec 2025
5 out of 5 stars
Excellent service as always.
Customer
11 Dec 2025
5 out of 5 stars
Excellent from ordering to the delivery which only took a couple of days.
Customer
11 Dec 2025
5 out of 5 stars
Very fast tracked delivery from order 👍
Customer
10 Dec 2025
5 out of 5 stars
Fast delivery
Customer
10 Dec 2025
5 out of 5 stars
Nice boots very comfortable and keep your feet dry would recommend.
Customer
10 Dec 2025
5 out of 5 stars
First time iv used this company took a chance , but very happy with the service and website . Very informative and excellent customer service . Highly recommend this company .
Customer
10 Dec 2025
5 out of 5 stars
Always good, fast delivery and helpful local outlet
Customer
10 Dec 2025
4 out of 5 stars
No good delivery
Garry Allan
10 Dec 2025
5 out of 5 stars
Excellent web side with my helmet delivery in under 24 hours from ordering.
James Stewart
10 Dec 2025
5 out of 5 stars
Fast delivery & great price.
Customer
09 Dec 2025
5 out of 5 stars
Great prompt service. Item despatched in great time and prompt delivery. Very informative from website too purchase.
